We are here to help you prepare your ETIAS details — gently, clearly, and at your own pace.
We are a small, dedicated team of travel helpers. We will sit with you through a calm, step-by-step questionnaire, gently check every line for small mistakes, and write to you in plain language at every stage. There is nothing to download. There is no rush.
- A real person reviews your details
- Large, easy-to-read questionnaire
- Patient email support, day or night
- Honest pricing — nothing hidden
We are a private travel helper. We are not a government office and we have no link to the European Union.
Begin When You Are Ready
Most LovedOur Friendly, Guided Questionnaire
Begin sharing your details whenever you feel comfortable. No payment is required up front, and we will always write to you by email before anything is processed.
Take your time · You can stop and come back later
STEP 1
Tell us a little about you
Share your travel basics through a clean, easy-to-read questionnaire. Don't worry — we explain every question in plain English.
STEP 2
Tell us about your trip
Answer a few short questions about your visit to Europe. There are no trick questions.
STEP 3
We carefully check everything
A real person on our team reads every line before anything is sent on your behalf.
A gentle introduction
What is ETIAS, in plain words?
ETIAS — short for European Travel Information and Authorization System — is simply a small piece of paperwork the European countries are starting to ask for before your trip. Think of it as a quiet check-in beforehand, so the airport part of your holiday is calmer. Our job is to sit beside you, explain each question, and make sure your details are tidy before they are sent.
A tidy pre-trip step
It is a short set of questions linked to your passport, completed comfortably from home.
Information, not a visa
If you usually visit Europe without a visa, this is a small extra step — not a complicated process.
Linked to your trip
It travels with your passport details. You will not need to print anything special at the airport.
Why this exists
It is simply a calmer way for everyone to travel.
The European countries created ETIAS so that visitors can confirm a few small details before their trip, rather than at a busy border. We think that is a kind idea. Our role is to make filling in the answers feel just as kind, by explaining everything in friendly language and gently checking your details with you.
A smoother arrival day
Travellers know everything is in good order before they reach the airport — fewer surprises, more calm.
Tidy, consistent details
A short set of questions, asked the same way each time, replaces a patchwork of older paperwork.
Time to get it right
Filling in the details ahead of time means there is space to double-check passports, dates, and addresses.
Friendly to modern travel
It works with the way airlines and travel companies already organise themselves today.
Where this applies
The European countries that take part.
Below are the European countries linked to the ETIAS arrangement. Not sure if your particular trip is included? Don't worry — please write to us and we will gently check together with you.
Who this is for
Travellers from countries that usually do not need a visa for Europe.
If you normally visit Europe without applying for a visa — for a holiday, a family visit, a business trip, or simply changing planes — then ETIAS will most likely be a small new step in your travel preparation. We are here to walk you through it slowly, with no jargon.
Holiday and family travellers
Anyone planning sightseeing, a family visit, an anniversary trip, or a quiet break in Europe.
Business travellers
Professionals attending meetings, conferences, or short work engagements.
Travellers passing through
Visitors changing planes at a European airport during a longer journey.
The path together
What the journey looks like, from your very first question.
- 1
Step 1: Begin together
Open the friendly questionnaire. We start with the easy questions first — your name, your passport, your trip.
- 2
Step 2: Tell us about your trip
Add your travel details. Don't worry if some are not finalised yet — we will help you fill in only what you can.
- 3
Step 3: We gently check
A real person on our team reads every line, looking for small things you may have missed.
- 4
Step 4: Confirmation by email
We write to you in plain English with what happens next. You always know where things stand.
Quiet checks first
A short, gentle list before you begin.
Before you start the questionnaire, please have these things nearby. If you are missing one, that is perfectly fine — please write to us and we will help you decide what to do next.
A passport that allows you to visit Europe without a visa.
A short stay in mind — a holiday, a family visit, a meeting, or a stopover.
A passport that is valid well past the dates you plan to travel.
Some quiet time so you can answer each question carefully — no rush.
What to have nearby
Just three small things, before you begin.
Your passport
Please keep it open in front of you. Reading the details directly from the page is much easier than recalling them.
An email address you check
We will write to you here — kindly, and only when there is something useful to say.
A rough idea of your trip
Just the country you will arrive in first, and the date if you know it. If not, that is fine too.
What happens next
After you finish the questionnaire, here is what we do for you.
We confirm we received your details
A friendly email arrives, simply to let you know your details are safely with us.
A real person reads every line
We look for the small slips that catch travellers out — a typed letter, a date, a passport that needs another year.
Gentle email updates
We will write whenever something has happened. Quiet, useful messages — never noise.
Small things we gently catch
The little details that can disturb a holiday — and how we look out for them.
Most travel troubles come from very small slips, not from anyone being careless. We watch for these on your behalf, with patience and care.
A passport that is close to expiring — we will quietly let you know if there is reason to renew first.
A name spelled slightly differently on the booking and the passport — easy to fix when caught early.
A missing first night's address or first arrival airport — we will gently ask if it is left blank.
An email address that is no longer in use — please use one you actually open every week.
A quiet library of help
Friendly guides, written for real people.
If you would like to read a little before you begin, please visit our Help & Friendly Guides. Each guide is written in plain English and kept short.
Looking after your passport
How to gently check the validity dates and the spelling of your name.
Read the guideGetting ready for your trip
Small things to organise before you leave — your first night's address, transport, contact numbers.
Read the guideIf something needs a small correction
What to do if you spot a tiny slip after you have shared your details. Don't worry — we will help.
Read the guideCommon questions
The things most travellers wonder about, answered kindly.
Are you part of the European government?+
No — and we are very careful to be clear about this. We are a private travel assistance team, here to help you fill in your details with care. The decisions are always made by the official authorities, not by us.
When is the right time to begin?+
Whenever you feel calm and unhurried. We always encourage starting well before your trip, simply so there is plenty of time to get every small detail just right.
What if I make a typo?+
Don't worry — a real person on our team checks every letter before anything is sent. If we spot something, we will write to you in plain English with a gentle question.
Whenever you are ready
Take your time. We are here whenever you are ready to begin.
Our pricing is shown clearly inside the questionnaire, before anything is sent. We are a private travel assistance team and have no link to the European Union.
