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We are here, gently, whenever you need us.
Please write to us about your ETIAS request, your travel preparation, or anything you would like a real person to explain in plain English.
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Support requests can be submitted any time, day or night, via email. A real, kind member of our team will personally reply to you, usually within 24 hours.
When we reply
Please write to us at any time of day or night. A real person typically replies within one day.
Quick reading first
Many questions are gently answered in our Common Questions and Help & Friendly Guides.