Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

Stay up to date on new ETIAS services, exclusive offers, and helpful travel information.You'll have full control to unsubscribe anytime.

Legal

Privacy Policy

Your information is treated with care and used only to deliver the assistance you requested.

A friendly note: We are a private, family-run travel assistance team. We are here to help you prepare your ETIAS details with care. We are not a government office and we are not connected to the European Union in any way.

Information we collect

We collect information you provide directly to us when you create an assistance request, contact support, or use our services. This may include name, date of birth, nationality, passport details, contact information, and trip details necessary for ETIAS preparation.

We also collect limited technical information such as device, browser, and basic interaction data needed to operate and improve the website.

How we use information

We use submitted information to review your assistance request, communicate updates by email, respond to support inquiries, and improve the quality of our service. We do not sell or rent personal information.

Storage and security

We apply reasonable security practices appropriate to the sensitivity of the data we handle. No system can be guaranteed perfectly secure, but we work to limit access strictly to those who need it for service delivery.

Your choices

You may contact us at any time to request a copy, correction, or deletion of personal information you have submitted, subject to legitimate business or legal obligations.

Contacting us

Questions about this policy? Reach our team via the Contact page or email us directly for any privacy-related concerns.

Email: [email protected]

Ready when you are — no rush

Take your time. A real person on our team will gently guide you, step by step.