A friendly note: We are a private travel assistance team, here to gently guide you. We are not a government office and have no affiliation with the European Union.

Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

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Check on my application

A calm way to follow your request, from beginning to end.

Here is exactly how to follow the gentle progress of your ETIAS request — and what each stage looks like, written in plain English.

A friendly note: We are a private, family-run travel assistance team. We are here to help you prepare your ETIAS details with care. We are not a government office and we are not connected to the European Union in any way.

How following your request works

Every request you finish through ETIAS Entry is given a small reference number, which is included in your very first confirmation email. This is the easiest way to find your file later, whenever you write to our team or look back through your inbox.

Following your request happens mostly through email. We deliberately keep these messages quiet and useful — you will never be flooded with little notifications. You will hear from us when something genuinely moves your request forward, when our team has finished a quiet review, or when we need a small clarification from you.

The gentle stages you will see

Each request moves through a small number of clearly named stages. Knowing these in advance makes the whole experience feel calmer and more predictable.

  • Received — your details are safely with us, attached to your reference number.
  • Quietly reviewing — a real person on our team is reading every line of your details.
  • A small clarification (only sometimes) — we send a friendly email if a question would help.
  • Final preparation — your file is being tidied up, ready for the next step.
  • Closed — your request is complete and gently archived against your account.

What each email update looks like

Our update emails are written so a traveller can read them in less than a minute. Every update includes your reference number, which stage you are in, anything we may need from you (and we will always be specific), and the next expected step. Nothing is buried in long paragraphs.

If we ever do need a small clarification — about a passport detail, an arrival airport, anything — the request is written in plain English and includes an example of what a complete reply looks like.

If a message has not arrived yet

Most missing-update questions are simply explained by an email that has wandered into a spam, promotions, or junk folder. Please check those first. Adding our support email address to your contacts almost always helps.

If your email address has changed since you began, please write to our team and we will gently update your account so future updates reach you reliably.

If you are not sure which email address you used at the start, please write to us with your name and we will quietly find your file together with you. We will never share your information with anyone else.

An honest word about timing

ETIAS Entry is a private travel assistance team. We can quickly confirm we have received your details and complete our own gentle review, but we are not the official authority — and we cannot speed up anything that sits with the official side. We will never promise instant approval, expedited handling, or guaranteed outcomes — and please be cautious of any service that does.

If you have a particular travel date in mind, the kindest thing you can do is begin a little early and reply quickly to any friendly clarification email from our team.

Keeping your information private while you follow along

Updates are only ever sent to the email address used when you finished the questionnaire. We will never discuss the contents of your request with anyone other than you, or someone you have explicitly asked us to write to in writing.